TERMS OF USE
Last updated: August 28, 2026
Welcome to Heal Before Home. These Terms of Use govern your access to and use of the Heal Before Home website and the information, resources, forms, and services made available through it.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
ABOUT HEAL BEFORE HOME
Heal Before Home provides healthcare journey planning, coordination, recovery support, wellness experience coordination, and related non-medical services for individuals exploring or receiving care in the Philippines.
Heal Before Home is not a hospital, clinic, medical practice, healthcare provider, diagnostic service, or emergency medical service. Heal Before Home does not diagnose medical conditions, prescribe treatment, provide medical advice, or make treatment decisions on your behalf.
Medical consultations, diagnoses, treatment recommendations, informed consent, procedures, prescriptions, discharge instructions, and other clinical decisions are matters between you and your independently selected licensed healthcare provider.
INFORMATIONAL PURPOSES ONLY
The information provided on this website is for general informational and educational purposes only. It is not intended to constitute medical, legal, financial, or other professional advice and should not be relied upon as a substitute for advice from an appropriately qualified professional.
Information concerning healthcare procedures, wellness services, recovery, destinations, providers, or travel may change over time. Heal Before Home does not guarantee that all information on the website will always be complete, current, or applicable to your individual circumstances.
PROVIDER CONNECTIONS
Heal Before Home may help guests explore healthcare and wellness provider options and may facilitate introductions to providers.
Any provider information made available through Heal Before Home is intended to assist your research and planning. You are responsible for independently evaluating a provider and determining whether that provider, treatment, facility, or service is appropriate for you.
You consult directly with healthcare providers and make your own treatment decisions together with those providers.
A provider’s inclusion, introduction, or participation through Heal Before Home does not constitute a guarantee of medical outcome, treatment suitability, provider performance, or availability.
YOUR RESPONSIBILITIES
You are responsible for providing accurate and complete information when communicating with Heal Before Home and with any healthcare, wellness, accommodation, transportation, or other provider involved in your journey.
You are also responsible for:
Following the advice and instructions of your healthcare provider.
Obtaining appropriate medical clearance for treatment and travel.
Reviewing treatment risks, benefits, alternatives, costs, and recovery requirements directly with your healthcare provider.
Obtaining appropriate passports, visas, travel documents, insurance, and other required documentation.
Disclosing relevant health information directly to your healthcare provider when required for your care.
Making informed decisions regarding the providers and services you choose.
TRAVEL AND RECOVERY
Travel for healthcare or wellness services may involve risks, including travel disruption, changes in medical condition, complications, delays, cancellations, or changes in provider or accommodation availability.
Heal Before Home may coordinate practical elements surrounding your journey, but cannot guarantee medical outcomes, recovery timelines, travel conditions, provider availability, or the uninterrupted availability of third-party services.
You should follow your healthcare provider’s instructions regarding travel, activity restrictions, recovery, medications, follow-up care, and when it is appropriate for you to return home.
EMERGENCIES
Heal Before Home is not an emergency service.
If you are experiencing a medical emergency or believe you require urgent medical attention, contact local emergency services or an appropriate healthcare provider immediately.
THIRD-PARTY SERVICES
Heal Before Home may coordinate with or provide information about independent healthcare providers, wellness providers, accommodation providers, transportation providers, restaurants, therapists, caregivers, and other third-party businesses.
These third parties are independent from Heal Before Home unless expressly stated otherwise.
Heal Before Home does not control the professional judgment, operations, policies, availability, pricing, acts, or omissions of independent third-party providers.
Any agreement for medical treatment or other third-party services may be subject to separate terms and conditions between you and that provider.
PRICING AND AVAILABILITY
Information regarding services, experiences, accommodations, providers, pricing, or availability may change without notice.
Any preliminary estimate or description provided through the website is not a guarantee of final pricing or availability unless expressly confirmed in writing.
Specific Heal Before Home services, fees, inclusions, payment terms, cancellation provisions, and other arrangements may be governed by a separate client agreement.
NO GUARANTEE OF RESULTS
Healthcare, recovery, wellness, and travel experiences are highly individual.
Heal Before Home makes no representation or guarantee regarding medical outcomes, aesthetic outcomes, recovery times, treatment success, wellness results, provider performance, or any particular outcome arising from services described on this website.
WEBSITE USE
You agree to use this website only for lawful purposes.
You may not use the website to:
Submit false, misleading, fraudulent, or unlawful information.
Attempt to gain unauthorized access to the website or related systems.
Interfere with the operation or security of the website.
Copy, reproduce, distribute, or commercially exploit website content without authorization.
Use automated systems to extract or collect website content in a manner that interferes with normal website operation.
Violate the rights of Heal Before Home or any third party.
INTELLECTUAL PROPERTY
Unless otherwise indicated, the Heal Before Home name, branding, website design, written content, graphics, and other original materials appearing on this website are owned by or licensed to Heal Before Home and are protected by applicable intellectual property laws.
You may view and use website content for your personal, non-commercial informational purposes. You may not reproduce, modify, publish, distribute, sell, or commercially exploit Heal Before Home content without prior written permission.
THIRD-PARTY LINKS
This website may contain links to third-party websites.
Heal Before Home provides these links for convenience and informational purposes. We do not control and are not responsible for the content, security, availability, privacy practices, representations, or services of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
WEBSITE AVAILABILITY
We aim to keep the website accessible and accurate, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.
We may modify, suspend, remove, or update website content or functionality at any time without notice.
DISCLAIMER OF WARRANTIES
To the extent permitted by applicable law, this website and its content are provided on an “as available” basis without warranties or representations of any kind, whether express or implied.
Heal Before Home does not warrant that information on the website will be complete, error-free, suitable for every individual, or available at all times.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Heal Before Home will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of, inability to use, or reliance upon this website or information available through it.
Nothing in these Terms of Use is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
PRIVACY
Your use of this website is also subject to our Privacy Policy, which explains how Heal Before Home collects, uses, and protects personal information.
CHANGES TO THESE TERMS
Heal Before Home may update these Terms of Use from time to time to reflect changes to our website, services, business practices, or legal requirements.
The updated Terms of Use will be posted on this page with a revised “Last updated” date.
SEVERABILITY
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.
CONTACT US
If you have questions about these Terms of Use, please contact Heal Before Home through the Contact page on our website.