Your travel plans need to work around your care, not the other way around. Heal Before Home coordinates the timing surrounding your journey — including your arrival, appointments, accommodation, recovery needs, and return home — so the itinerary comes together before you leave.
Your journey continues beyond the airport. Private transportation is coordinated around your itinerary — connecting your arrival, accommodation, provider appointments, follow-up visits, and your return to the airport when it is time to go home.
Where you stay becomes part of the recovery experience. We coordinate private, comfortable accommodations selected around your needs, your treatment, your length of stay, and the level of support appropriate for your recovery — from well-appointed hotel suites to more private residential or villa settings when appropriate.
Recovery often depends on the details surrounding your stay. Depending on your individual journey, we coordinate support such as recovery-focused meals, nursing or personal assistance, pharmacy and recovery essentials, housekeeping, laundry, and follow-up transportation so you can focus on resting and getting better.
When appropriate to your care plan, private nursing or caregiver support can be coordinated during recovery, providing additional support between appointments and throughout your stay.
BEHIND THE JOURNEY
Before you travel, there may already be documents, approvals, benefits, and questions that need to be organized. Where applicable, Heal Before Home coordinates non-clinical documentation and communication around your journey and works alongside your insurer, assistance company, or benefits administrator to make the process easier to navigate.
Coverage, eligibility, reimbursement, and pre-authorization remain subject to the terms of your individual policy and the insurer’s approval.